Returns & Exchanges
At Outfitters, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. If your new fashion piece isn't the perfect fit, we are here to help you find an alternative or provide a full refund.
Return Process
- 1.Initiate Your Request
Log into your Outfitters account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Package Your Items
Place the items in their original packaging with all tags attached, ensuring the package is securely sealed for transit.
- 3.Ship It Back
Attach the printed prepaid label to the outside of your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
